Privacy Policy

Last Updated: July 2026

1. Introduction

Chef Baldo ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website or use our services.

2. Information We Collect

We may collect and process the following information about you:

Identity Data: first name, last name, title.
Contact Data: email address, phone number, postal address.
Event Data: event type, date, number of guests, dietary requirements, and special requests.
Technical Data: IP address, browser type, device information, and usage data collected via cookies.

3. How We Use Your Information

We use your personal information for the following purposes:

To respond to your enquiries and provide our catering services.
To manage bookings, payments, and event coordination.
To communicate with you about your booking and related matters.
To improve our website and customer experience.
To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Consent: where you have agreed to receive marketing communications.
Contract: where processing is necessary for the performance of a service agreement.
Legitimate Interests: to operate and improve our business, provided your rights do not override these interests.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Booking-related data is typically retained for up to 6 years after the event date for tax and accounting purposes.

6. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share your data with trusted service providers who assist us in operating our business (e.g., payment processors, email services), provided they agree to keep your information confidential.

7. Your Rights

Under applicable data protection law, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data (subject to legal obligations).
Object to or restrict processing of your data.
Request transfer of your data to another service provider.
Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at info@chefbaldos.com.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device. You can control cookie preferences through your browser settings. We use essential cookies for site functionality and analytics cookies to understand how visitors interact with our site.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: info@chefbaldos.com
Phone: +44 75 9554 9876